Skip to content
Little Traveller

How it works

From your sofa to your hotel room

You book weeks before you fly, and everything you are relying on sits three time zones away. Here is exactly what happens in between, including the parts most companies would rather not show you.

  1. 01

    Tell us the trip

    Send your arrival and departure dates, the hotel, and the ages of your children. Message us on WhatsApp or use the form — both reach the same team. If you are not sure what you need, describe your children and let us suggest it; that is the part we are good at.

  2. 02

    We build the list

    You get an itemised list with a price against every line, so you can see what you are paying for and take things off. Equipment is priced per night for the length of your stay. Consumables are priced per pack. Delivery and collection is one clear charge.

  3. 03

    You confirm and pay

    Pay by card in pounds, euros, dollars or dirhams. Most items are confirmed immediately. Anything we need to check with our Dubai partners is confirmed within 24 hours, and you are not charged until it is.

  4. 04

    We watch your flight

    From the week before you travel we track your inbound flight. A delay moves your delivery automatically. A cancellation stops it, so nothing is sitting in a room you never check into.

  5. 05

    It arrives before you do

    Equipment is delivered to your room before check-in and set up where we can. You get a message, with a photograph, confirming everything is in place — usually while you are still in the airport.

  6. 06

    We are there for the stay

    Run out of nappies on day three? Need something we did not think of? Message the same thread. On your departure day we collect, so the last morning is yours.

Hotels and holiday homes

Staying in a hotel

We deliver to the concierge before you arrive, in the name your booking is under, and everything is in your room when you get there. You do not need to be present, and there is nothing to arrange.

Staying in an apartment or villa

An Airbnb or holiday let has nobody to accept a delivery and no way for us to get in once you have left. So we meet you instead: you pick a window on the day you arrive, we hand everything over in person, and we come back for anything you hired before you leave for the airport. You will need to give us a mobile number.

Plan your trip